FAQ

Client Intake Forms

Please download and fill out the applicable intake form. You must bring a completed intake form to your first appointment.

Counseling Intake Form

Massage Intake Form

What will my experience be like?

For all services at Shine Sparrow Therapy, you’ll arrive with paperwork already filled out no more than 10 minutes before your session. The Shine Sparrow offices do not have waiting space, so if you arrive before then, you’ll have to wait in the car. Shine Sparrow Therapy has a resident dog, so if you have allergies or don’t like dogs, please be sure to mention beforehand.

Counseling

Intake sessions are 80 minutes of client contact. You’ll meet with Maritza to go over current issues, discuss goals, and learn about the counseling process as recommended by your therapist. This is your chance to ask lots of questions and get what you need to feel comfortable. This is also Maritza’s chance to see if she is the appropriate person to help with your concerns. At the end of session, if you decide Shine Sparrow Counseling isn’t right for you, there is no fee.

Sessions are held in a spacious multi-purpose counseling room that can accommodate individuals, children, couples, and families. The Shine Sparrow Therapup (resident dog) may be around. If you prefer her not to be, just make mention of this and she will be happily restrained in another room. There is access to the bathroom as well as toys, sandtray, and art for those modalities to be used. It is a very relaxed, comfortable environment where you are meant to feel at home.

Parents are invited to run errands or visit the mueller center for some time to themselves during children’s sessions, as there is no waiting room in the Shine Sparrow facility.

Massage Therapy

Massage Therapy sessions are the full amount paid for on the table. For proper goal setting and discussion of current issues, arrive about 5 minutes early. There will be time after your appointment to discuss aftercare and book your next appointment.

Massages are held in a comfortable, soothing studio space with access to its own bathroom. Clients are invited to bring their own scents or share playlists beforehand, but otherwise the therapist will prepare soothing music and a clean smell for the most relaxing environment possible. Clients are reminded to drink lots of water beforehand to avoid unnecessary dizziness during deep tissue and to bring sunglasses due to common photosensitivity after a massage (you’ll be really relaxed and the world can seem overwhelming sometimes. After your session, you’ll pay with cash, check, or credit card (with 3% fee) – and remember, all session fees are a flat rate, as Shine Sparrow Massage does not accept tips.

Can I use my insurance?

Shine Sparrow Therapy does not take any form of insurance, but can provide diagnostic receipts for all treatment. For clients who are unable to afford session fees, sliding scale may be available by speaking to Maritza about it.

What are the fees?

For fees and pricing, please refer to the Rates page.

What kinds of things can Shine Sparrow Therapy help me with?

Professional Counseling

People come to counseling when they feel some aspect of their feelings, relationships, or similar part of their lives are getting out of hand. Professional Counseling is an applicable resource for all people, in all stages of life, with many presenting problems and goals. Counseling can help clients heal from emotional hurts, establish and achieve goals, mend relationships and much more.

Massage Therapy

Massage can be for relaxation, injury recovery, stress relief, and treatment of various physical and psycho-somatic issues. Depending on what your goal is, different modalities may be used during your treatment, but you can expect to feel relaxed and with greater mobility after your treatment no matter what.

Is my information confidential?

Yes. Both the Professional Counseling and Massage Therapy branches of Shine Sparrow Therapy follow all pertinent legal and ethical codes, including HIPAA privacy practices. Limits to confidentiality are discussed during “informed consent,” the time you talk to the therapist before you begin receiving formal services.

How long should my sessions be?

Initial sessions for Professional Counseling are always 80 minutes, and Massage Therapy session can range in their first time, which can be discussed with Maritza if the client is unsure.